Please note:
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase. In some cases, returns will not be accepted if the product has already been installed.
You as the customer are responsible for making sure the measurements of the item you purchase are correct for your area. You will not be eligible for a return unless there is a fault with the product.
To start a return, you can contact us at info@leadingstoves.co.uk. Please note that returns will need to be sent to the manufacturers so if you can email your return inquiries to the email above and we can provide the correct info.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.